Frequently Asked Questions
Everything you need to know about your MyBorosil shopping experience.
What makes Borosil glassware different from regular glass?
Borosil glassware is made from high-quality borosilicate glass, which is known for its superior thermal shock resistance. This means it can safely transition from a freezer to a pre-heated oven without cracking, unlike ordinary soda-lime glass.
Are your products safe for microwave and dishwasher use?
Yes, most of our glass products are 100% microwave and dishwasher safe. We recommend checking the specific product description for items with plastic lids or metallic finishes to ensure proper care.
How long does shipping take for my order?
Orders are typically processed within 24-48 hours. Depending on your location, delivery usually takes between 3 to 7 business days. You will receive a tracking link via email once your order has been dispatched.
What is your return policy for damaged items?
We take great care in packaging, but if you receive a damaged product, please contact our customer support within 48 hours of delivery. We will arrange a free replacement or a full refund upon verification of the damage.
Do you offer a warranty on kitchen appliances?
Yes, all Borosil kitchen appliances come with a standard manufacturer's warranty ranging from 1 to 2 years. You can register your product on our website to ensure a seamless service experience.
What payment methods do you accept?
We accept a wide range of payment options including Credit/Debit Cards, Net Banking, UPI, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across India.